Terms of service

Terms of Service

These Terms of Service govern your use of the website operated by Woori Chop Chop. By accessing our website or purchasing from us, you agree to be bound by these terms. 

1. About Us

Woori Chop Chop is a UK-based food business selling packaged food products online.

Contact email: sales@woorichopchop.co.uk
Country of operation: United Kingdom

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian

3. Products and Information

We make every effort to ensure that product descriptions, prices, and images are accurate.
However:

  • Product appearance may vary slightly due to small-batch production

  • Colours and images are for illustration purposes only

All food products should be stored and consumed according to the instructions provided on the label.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • refuse or cancel an order

  • limit quantities purchased per customer

  • Cancel orders due to pricing errors, stock issues, or suspected misuse

If your order is cancelled, you will receive a full refund.

5. Pricing and Payment

All prices are shown in GBP unless stated otherwise.

We accept payment methods made available through Shopify at checkout.
Payment must be received in full before orders are dispatched.

6. Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy.

Delivery dates are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, customs, weather, or events beyond our control.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service.

Due to food safety and hygiene reasons:

  • Food products are non-returnable once delivered

  • Refunds or replacements are only offered for faulty, damaged, or incorrect items

Please refer to our Return and Refund Policy for full details.

8. Allergens and Dietary Information

Our products may contain or be prepared in environments that handle common allergens, including but not limited to:

  • nuts

  • sesame

  • soy

  • gluten

Customers are responsible for reviewing product labels and allergen information before consumption.
If you have allergies or dietary concerns, please contact us before placing an order.

sales@woorichopchop.co.uk

9. Use of the Website

You agree not to:

  • use the website for unlawful purposes

  • attempt to gain unauthorised access to our systems

  • copy, reproduce, or exploit any content without permission

All content on this website is the property of Woori Chop Chop unless stated otherwise.

10. Limitation of Liability

To the maximum extent permitted by law, Woori Chop Chop shall not be liable for:

  • indirect or consequential losses

  • loss of profit, data, or business

  • misuse or improper storage of food products after delivery

Nothing in these terms limits your statutory consumer rights.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect once posted on this website.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact:

Woori Chop Chop
Email: sales@woorichopchop.co.uk
United Kingdom